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Liens, livres divers sur la maintenance

HateMaster
in Débats et Discussions

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Salut tout le monde !

Je recherche des liens web ou même des livres ou des cours sur ce qu'on appel le support informatique.. c'est à dire le support "poste de travail",

plus précisement sur la maintenance informatique ou helpdesk. bref sur comment depanner des utilisateurs sur leur poste de travail.

Merci !

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