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Pb connection internet

lamoufle1
in Réseaux, Internet, Téléphonie et Services en Ligne

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bonjour a tous

j'essaye de dépanner a distance une pauvre amie qui n'arrive pas a se connecter a internet via son modem usb adsl fast 800. Elle obtient un message d'erreur du type "ressource usb insuffisante".

Son ordi est un packard bell aloha 4700c et je n'arrive pas a trouver d'info sur la carte mere et la gestion des ports usb.

Si quelqu'un avait donc une idée pour régler ce probleme ce serait fort sympathique.

Merci a tous !

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