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One of the Leader in Linux and Open Source Technologies is now looking to recruit a bright individual to join their rapidly expanding and dynamic Enterprise Support team based in the UK.

Responsibilities:

Dealing with technical support requests from German and UK customers

Maintaining high degree of customer satisfaction

Setting and managing the right expectations with customer.

Escalation point to L1 and L2 support personnel

Pre-sales assistance and consultancy as needed.

Profile:

"5 years Linux experience to kernel level

"Systems Admin Experience

"Team player

"Experience of dealing with high level customer

"Flexibility, pro-activeness and Can do attitude required.

"Good team player – self motivated.

"Fluent French/German and English required. Any other additional language welcome(French).

"Experience of managing escalations.

Desired skills:

"Clustering experience (HA, LVS, Beowulf, HPCC) / Installing Linux on SAN

"Database skills (Oracle/PostgreSQL, mysql)

"Solid Network experience

"Apache / BIND / NFS / SSH / SSL / krb5 / Kickstart / Kernel debugging / RPM building

Education:

IT Degree Qualified

RHCE (if possible)

Permanent position

Salary: Excellent with Good benefits / Numerous training opportunities

Location: UK (Guildford - near London).

Appelez Daniel au 0044 1753 499 546 Eurolondon.com

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